What comes to mind when you hear the words “trust me…”? A slick used-car salesman? A shady politician? Chances are, your first thought was of someone trying to get the best of you in an underhanded way.
And that’s normal. Because trust – like respect – can’t be commanded. It has to be earned.
What does this mean for business leaders? A lot. Research shows that the character and actions of the senior leader are inextricably linked with trust in the company itself. In addition, disengaged employees cite their bosses as the number-one reason for not being happy at work. (more…)