Posts Categorized: Servant Leadership

Trust Me…

building trust with employeesWhat comes to mind when you hear the words “trust me…”? A slick used-car salesman? A shady politician? Chances are, your first thought was of someone trying to get the best of you in an underhanded way.

And that’s normal. Because trust – like respect – can’t be commanded. It has to be earned.

What does this mean for business leaders? A lot. Research shows that the character and actions of the senior leader are inextricably linked with trust in the company itself. In addition, disengaged employees cite their bosses as the number-one reason for not being happy at work. (more…)

Putting Servant Leadership into Practice: Empathy

EmpathyIs empathy the key to business effectiveness? According to several researchers, the answer is a certain yes. A 2013 study published in the International Journal of Economics Business and Management Studies revealed a direct, scientific correlation between the level of empathy demonstrated by business leaders and the level of leadership effectiveness.


Putting Servant Leadership Into Practice:  Listening

effective listeningEvery day, employees across the country receive more than 1,800 messages. From phone calls and emails to memos and face-to-face conversations, our workforce is bombarded with information. How can we manage so many messages throughout our day? The truth is, we don’t. According to the International Listening Association, we are distracted, forgetful or preoccupied an astounding 75 percent of the time that we’re listening—meaning there’s not much listening happening in our offices! Imagine how much more progress could be made as businesses and in our own leadership journeys if we truly valued and practiced engaged listening. (more…)

Reigniting the Passion for Servant Leadership

servant leadershipWith all-time low employee engagement levels in sharp contrast to organizations’ critical need for improved productivity and innovation, we at Harmony Crew aren’t surprised at the renewed popularity of Servant Leadership. This leadership framework, originally coined and formally developed by Robert Greenleaf in the 1970s, is experiencing a resurgence as colleges, universities and businesses large and small across the globe recognize the value of following service-driven leadership principles. And, it’s understandable why – servant-led companies enjoy 20 – 40% higher profit margins than non-servant-led competitors. (more…)

Servant Leadership: A transformative way to lead

servant leadership approachFor just one moment, envision a leader you’d want to follow. What words would you use to describe this person? Do the words boss, captain, foreman or helmsman come to mind? How about headman, honcho, kingpin or taskmaster? We found it almost amusing that Merriam Webster defines a leader as “the person who tells people and especially workers what to do,” and lists these words—as well as the word “man” — as synonyms of a leader. (more…)

Engagement – It’s A Choice

Oceans_wallpapers_4The 2012 Towers-Watson Global Workforce study of 32,000 employees across 30 countries proves what many of us instinctively know:  there is a very strong and immediate connection between how we feel at work and how we perform.

In a “culture of belief,” employees are engaged, enabled and energized, resulting in annual revenues three times higher than for organizations lacking a positive culture.

In fact, numerous research studies confirm that companies with highly engaged workforces deliver amazing results* (more…)

Servant Leaders Embrace Empathy as a Responsibility

heart of lightEmpathy. You’ve felt it…how it opens your heart and pulls forth emotion. How it creates a strong bond and strengthens understanding between the people communicating.

The definition of empathy is the intellectual identification with or vicarious experiencing of the feelings, thoughts or attitudes of another. For some, this skill comes naturally while others must work to develop it. (more…)

It’s Servant, Not Subservient

servant leadership qualitiesWhat comes to mind when you hear the term ‘servant leader’? A pushover boss? Someone who can’t make the tough decisions? Well, think again. The Robert K. Greenleaf Center for Servant Leadership, a nationally recognized non-profit leadership development organization, defines it as “a philosophy and set of practices that enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world.”  Greenleaf, who coined the term in his highly regarded 1970 essay entitled “The Servant Leader,” spent a lifetime exploring, defining and teaching the approach. (more…)