Why Earning Trust is Better Than Getting Tough
“Me First!” You expect to hear this in kindergarten, but not in corporate America. After all, shouldn’t adults know how to play fair, share willingly, and cooperate? Unfortunately, with employee engagement at all-time lows, many leaders find themselves increasingly confronted with demoralized, unhappy, or even outright-hostile employees. Energy levels plummet. Productivity suffers. Teamwork deteriorates. People look out for themselves first and foremost. And, just like frustrated parents, leaders often respond by “getting tough” – demanding more collaboration, greater commitment, and … Read More

