Putting Servant Leadership into Practice: Empathy
Is empathy the key to business effectiveness? According to several researchers, the answer is a certain yes. A 2013 study published in the International Journal of Economics Business and Management Studies revealed a direct, scientific correlation between the level of empathy demonstrated by business leaders and the level of leadership effectiveness. Harvard Business Review (HBR) published an article that named empathy as the first of four primary competencies identified in successful leaders. Need more proof? In her 2012 book “The … Read More