Putting Servant Leadership Into Practice: Listening
Every day, employees across the country receive more than 1,800 messages. From phone calls and emails to memos and face-to-face conversations, our workforce is bombarded with information. How can we manage so many messages throughout our day? The truth is, we don’t. According to the International Listening Association, we are distracted, forgetful or preoccupied an astounding 75 percent of the time that we’re listening—meaning there’s not much listening happening in our offices! Imagine how much more progress could be made … Read More

