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    Brand | Leadership

    Caution: Hazardous Leadership Ahead

    January 23, 2014 by

    Hollywood’s stereotypical drill sergeant, who relies on mental humiliation and physical punishment to browbeat his troops into submission, may be getting an extreme makeover. And this change isn’t just for the big screen. According to a recent news report on NPR’s All Things Considered – “Army Takes on its Own Toxic Leaders” – toxic leadership is being blamed for the rise in suicide/attempted suicide and other forms of mental illness among enlisted soldiers. Wisely, the Army is taking an aggressive … Read More

    Brand | Culture | Leadership

    Core Values. The Heart of Your Organization.

    January 8, 2014 by

    As business leaders, we are taught to think logically and analytically. Best practices are our security blanket. We worship at the altar of the data-packed PowerPoint presentation. It’s comforting to know that we can justify our actions and decisions with hard facts. After all, there’s a lot riding on what we say and do. But when it comes to core values, we need to take a different approach. We can’t impose a belief system – no matter how logical or … Read More

    Brand | Culture | Leadership

    Customers come first. Or do they?

    December 16, 2013 by

    In a recent interview, Derrick Hall, president of the Arizona Diamondbacks major league baseball franchise, shared his philosophy on building a strong culture for his organization. “Culture is a top priority of mine,” Hall said. “The customer does not come first. The employee comes first. If we recognize, reward, promote, develop our employees, they in turn are going to treat our fans the way they should be treated.” It may sound counter intuitive, but at Harmony Crew we couldn’t agree … Read More

    Leadership

    Leading Requires Listening

    August 5, 2013 by

    Do you hear what I hear? Alright, sorry for that earworm. But, do you? How would you rate your listening skills? What about those of your organization’s leaders? It’s probably not something you think much about. We’re all busy. We frequently deal with background noise, unclear messages, interruptions, competing tasks, deadlines, personal issues – our brains are on overload. Author and professor Dr. Judi Brownell writes, “Attention is a selective process that controls our awareness of events in the environment. … Read More

    Culture | Leadership

    Millennial Employees Bring a New Perspective

    July 30, 2013 by

    Meet the Millennials. These young adults – now in their 20s and 30s – are the second-largest workforce cohort since the “Boomers.” According to the U.S. Bureau of Labor and Statistics, they’ll represent 36 percent of the workforce by next year…and almost half by 2020. So what? Aren’t Millennials just like their parents and grandparents when it comes to job satisfaction and security? Don’t we all care about the same things? Yes. And No. Numerous studies have shown significant and … Read More

    Culture | Leadership

    Engagement – It’s A Choice

    July 24, 2013 by

    The 2012 Towers-Watson Global Workforce study of 32,000 employees across 30 countries proves what many of us instinctively know:  there is a very strong and immediate connection between how we feel at work and how we perform. In a “culture of belief,” employees are engaged, enabled and energized, resulting in annual revenues three times higher than for organizations lacking a positive culture. In fact, numerous research studies confirm that companies with highly engaged workforces deliver amazing results* Average one-year operating … Read More

    Leadership

    Servant Leaders Embrace Empathy as a Responsibility

    July 15, 2013 by

    Empathy. You’ve felt it…how it opens your heart and pulls forth emotion. How it creates a strong bond and strengthens understanding between the people communicating. The definition of empathy is the intellectual identification with or vicarious experiencing of the feelings, thoughts or attitudes of another. For some, this skill comes naturally while others must work to develop it. Within business, empathy starts one person at a time, flowing outward until this loving practice carries ripples of energy to others, growing … Read More

    Culture | Leadership

    A Factory Like No Other

    May 20, 2013 by

    Jean-François Zobrist One of our favorite Quantum Heroes is Jean-Francois Zobrist, CEO of FAVI, a highly successful, 600-person French auto components manufacturer. Zobrist not only guided the transformation of FAVI through 30 years of quantum leadership, but has also become a highly effective evangelist for what he calls “managing with confidence.” When Zobrist talks about confidence, he’s referring not to self-confidence, but confidence in his people. His book, FAVI: The Company That Believes That People Are Good, explains his underlying … Read More

    Leadership

    The Incredible Elastic Brain

    April 22, 2013 by

    Change is inevitable, but also hard. We tend to get comfortable with the way things are and resist new things that require effort or challenge us. As business leaders, we know we must change to stay relevant. So why do we brace ourselves against change rather than embracing it? Many of us think we can’t change, or at least not in any significant way. We might argue that, “We always do it this way” as we cling to our organization’s … Read More

    Leadership

    It’s Servant, Not Subservient

    March 25, 2013 by

    What comes to mind when you hear the term ‘servant leader’? A pushover boss? Someone who can’t make the tough decisions? Well, think again. The Robert K. Greenleaf Center for Servant Leadership, a nationally recognized non-profit leadership development organization, defines it as “a philosophy and set of practices that enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world.”  Greenleaf, who coined the term in his highly regarded 1970 essay entitled “The Servant … Read More

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