Servant Leadership: A transformative way to lead

For just one moment, envision a leader you’d want to follow. What words would you use to describe this person? Do the words boss, captain, foreman or helmsman come to mind? How about headman, honcho, kingpin or taskmaster? We found it almost amusing that Merriam Webster defines a leader as “the person who tells people and especially workers what to do,” and lists these words—as well as the word “man” — as synonyms of a leader. Harmony Crew believes a … Read More

What Business Can Learn from Sports about Mindfulness

From jaw-dropping feats of athleticism to heart-warming stories of sacrifice – it was inspiring to watch Olympic dreams unfold in Sochi.  On a stage where winning and losing is separated by the thinnest of margins, it takes more than peak physical conditioning to bring home the gold.  The body and the mind must be in total coherence.  That’s why many top athletes – from snowboarders to NFL superstars – are moving away from tough-love, type-A training tactics and embracing a … Read More

Core Values. The Heart of Your Organization.

As business leaders, we are taught to think logically and analytically. Best practices are our security blanket. We worship at the altar of the data-packed PowerPoint presentation. It’s comforting to know that we can justify our actions and decisions with hard facts. After all, there’s a lot riding on what we say and do. But when it comes to core values, we need to take a different approach. We can’t impose a belief system – no matter how logical or … Read More

Culture implications matter in mergers and acquisitions

A recent HBR article on the post-merger rebranding of two Latin American airlines — Avianca and TACA – made us sit up and take notice. Yes, the new red and grey uniforms and freshly painted aircraft were striking. The ad campaign was slick. But isn’t that what we expect from a major commercial company? What really intrigued us wasn’t the re-brand, but the fact that it had been 3 years since Avianca acquired TACA. Three years of maintaining and paying … Read More

Customers come first. Or do they?

In a recent interview, Derrick Hall, president of the Arizona Diamondbacks major league baseball franchise, shared his philosophy on building a strong culture for his organization. “Culture is a top priority of mine,” Hall said. “The customer does not come first. The employee comes first. If we recognize, reward, promote, develop our employees, they in turn are going to treat our fans the way they should be treated.” It may sound counter intuitive, but at Harmony Crew we couldn’t agree … Read More

Millennial Employees Bring a New Perspective

Meet the Millennials. These young adults – now in their 20s and 30s – are the second-largest workforce cohort since the “Boomers.” According to the U.S. Bureau of Labor and Statistics, they’ll represent 36 percent of the workforce by next year…and almost half by 2020. So what? Aren’t Millennials just like their parents and grandparents when it comes to job satisfaction and security? Don’t we all care about the same things? Yes. And No. Numerous studies have shown significant and … Read More

Engagement – It’s A Choice

The 2012 Towers-Watson Global Workforce study of 32,000 employees across 30 countries proves what many of us instinctively know:  there is a very strong and immediate connection between how we feel at work and how we perform. In a “culture of belief,” employees are engaged, enabled and energized, resulting in annual revenues three times higher than for organizations lacking a positive culture. In fact, numerous research studies confirm that companies with highly engaged workforces deliver amazing results* Average one-year operating … Read More

A Factory Like No Other

Jean-François Zobrist One of our favorite Quantum Heroes is Jean-Francois Zobrist, CEO of FAVI, a highly successful, 600-person French auto components manufacturer. Zobrist not only guided the transformation of FAVI through 30 years of quantum leadership, but has also become a highly effective evangelist for what he calls “managing with confidence.” When Zobrist talks about confidence, he’s referring not to self-confidence, but confidence in his people. His book, FAVI: The Company That Believes That People Are Good, explains his underlying … Read More

Which Comes First – Culture Or Brand?

Like the proverbial chicken and the egg, it’s impossible to put brand and culture in a linear order. And that makes perfect sense. Because they are not separate, discrete entities – they are one and the same.  In today’s connected world, culture and brand are mirror reflections of each other. Brand is truth Your brand isn’t just a logo or an advertising campaign – things that can be seen and touched. And it isn’t a one-way story that you direct … Read More

Deep Breath In…

When you hear about companies that have yoga classes or mindfulness training, does it sound like a luxury? Sure, Google can afford meditation and massage for their employees, but what about the rest of us? When you’re busy grappling with the cost increases for traditional benefits like health insurance, it can be hard to imagine adding programs like these. Numerous studies show, however, that investing in employee well-being pays off in tangible ways. Offering more progressive forms of employee well-being programs … Read More

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